GuestifyU App Features.
“GuestifyU Hotel Service App is the only software for hospitality that increases
staff Performance and productivity by 30% and guest satisfaction by up to 21%”
Discover the features you can include in your mobile app to enhance the guest experience, increase staff efficiency, upsell and loyalty.
Customer Satisfaction – Real-time Guest Feedback Surveys
Use the App’s Guest survey software to ask your guests what they think about their stay. You can completely customise the Guest feedback survey to reflect your brand’s look and feel. Get the valuable feedback you need to improve your guests’ experience. GuestifyU brings you an innovative real-time guest feedback survey designed to increase repeat business and convert more guests into loyal customers.
Increase Hotel Revenue
Upsell food and beverage and increase revenue by offering discounts during off-peak times through intelligent, targeted notifications. The messages will display instantly on all your guests’ devices. With Guestify´s in-app/In Room Ordering service, communicating with your hotel guests can be more intimate. Let your guests order frequently requested items, book a spa, order food for their room directly from the app. This will save your reception staff time and increase your staff efficiency.
Google and TripAdvisor Integration
With GuestifyU you can publish your guests’ reviews straight to Google and TripAdvisor from an integrated review section in your surveys.
GuestifyU does not require any hardware or software installation. Hoteliers can login directly from the web browser to manage their system and guests can use the full functionality from the app.
GuestifyU was designed by hoteliers to address the most common pain points experienced across the industry: staff efficiency. It organizes, automates, and tracks all activity on your property so your staff can spend more time focusing on what really matters, the guest. The App helps you to increase staff performance and productivity.
GuestifyU gives your guests access to the connectivity they’ve become accustomed to in their own homes. Guests are in control of their experience through the guest feedback survey and have a direct connection to hotel staff throughout their entire stay.
Reporting and Analytics
GuestifyU’s reporting capabilities show your team’s performance on the tool, while capturing data from thousands of guest interactions to build a rich database of common requests and potential pain points.
GuestifyU is designed to easily fit your current team and service model. Generally, teams see a reduction in front desk traffic and phone calls and more possibilities to streamline operations. All note an increase in staff efficiency.
GuestifyU connects with most major PMS providers, making messaging a seamless part of your staff’s daily routine.
Real-time Alerts and Notifications
Get notified whenever a guest responds to a survey, orders in-room services, a taxi or a simply wake up call, all directly from the app that sends notifications to you in real-time. Be able to promote all the events that your hotels offers on the App. Everything from daily parties to new specials on the restaurant menu. Events can contain messages, pictures, links or app pages.
Communicate with your guests in their preferred language. Your guests choose their preferred language thus eliminating language barriers.
GuestifyU has a dedicated technical and customer service team to help you through the process of integration, setup and any other queries you may have.
Our customers happiness is our satisfaction. Get in touch with us!